Shipping policy

VARENO Shipping Policy

Last updated: October 10, 2026

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays. Processing may take longer during busy periods.

2. Shipping Destinations

VARENO ships to customers in the United States and eligible international destinations. Available shipping destinations and rates are displayed at checkout.

If your country is not available at checkout, please contact us for assistance.

3. Shipping Rates

Shipping charges are calculated based on the destination, package size, weight, and available shipping methods. The applicable shipping cost will be displayed at checkout before you complete your purchase.

Any free-shipping offers or promotions will be clearly identified at checkout.

4. Estimated Delivery Times

Delivery times vary depending on the destination, shipping method, customs processing, and carrier operations. Delivery estimates are provided for guidance and are not guaranteed.

International shipments may require additional time for customs clearance.

5. Order Tracking

When tracking is available, a shipping confirmation email will be sent with tracking information after your order ships. Please allow time for the carrier's tracking system to update.

6. International Customs Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the customer's responsibility and are not included in the product price or shipping charge. Customers are responsible for understanding any import requirements that apply to their country.

7. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information. If you notice an error, contact us immediately. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping charges may apply if a package must be reshipped due to an incorrect address provided by the customer, where permitted by law.

8. Delayed, Lost, or Damaged Shipments

If your package is delayed, appears to be lost, or arrives damaged, contact us with your order number and relevant tracking details or photographs. We will work with you and the carrier to help resolve the issue.

Delivery delays caused by customs inspections, carrier disruptions, weather, or other circumstances beyond our reasonable control may occur. Nothing in this policy limits rights you may have under applicable consumer protection laws.

9. Undeliverable or Refused International Packages

If an international package is returned because the customer provided an incorrect address, failed to collect the package, or refused delivery due to customs charges, we will review the circumstances and contact the customer regarding available options.

Any refund or reshipping decision will be handled in accordance with our Return and Refund Policy and applicable law.